{"id":2078,"date":"2025-01-29T16:20:44","date_gmt":"2025-01-29T14:20:44","guid":{"rendered":"https:\/\/derma.genchev.art\/?page_id=2078"},"modified":"2026-04-01T01:41:08","modified_gmt":"2026-03-31T22:41:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.axisbulgaria.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t1. How do I place an order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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To place an order, you must enter unique UIN number for a doctor<\/strong>. There are two ways to do this:<\/p>

  • If you are registered:<\/strong> You enter your UIN number only once when you create your account.<\/li>
  • If you're ordering as a guest:<\/strong> You must enter the UIN number in the field on the order page before finalizing your order.<\/li><\/ul>

    Without a valid UIN number, the order cannot be completed.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t2. What payment methods do you offer?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    You can pay with:<\/p>

    • Map<\/strong> (debit\/credit)<\/li>
    • Cash on Delivery<\/strong> (upon delivery)<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t3. What are the delivery options?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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      We deliver via Econt\/Speedy<\/strong> To:<\/p>

      • Econt\/Speedy Office<\/strong><\/li>
      • Home Address<\/strong><\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t4. How long does delivery take?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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        • Some products are shipped on the same day or the next day<\/strong><\/li>
        • Other products have a delivery time up to 7 days<\/strong><\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t5. Can I place an order without a UIN number?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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          No, to place an order, you must enter a valid UIN number for a doctor<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t6. How can I tell if a product is in stock?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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          Each product page indicates whether it is in stock<\/strong> or there is a delivery deadline.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t7. How can I contact you for more information?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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          You can use the contact form<\/strong> on the website or contact us via email or phone using the contact information provided.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          1. \u041a\u0430\u043a \u043c\u043e\u0433\u0430 \u0434\u0430 \u043d\u0430\u043f\u0440\u0430\u0432\u044f \u043f\u043e\u0440\u044a\u0447\u043a\u0430? \u0417\u0430 \u0434\u0430 \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u0435 \u043f\u043e\u0440\u044a\u0447\u043a\u0430, \u0435 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0434\u0430 \u0432\u044a\u0432\u0435\u0434\u0435\u0442\u0435 \u0443\u043d\u0438\u043a\u0430\u043b\u0435\u043d \u0423\u0418\u041d \u043d\u043e\u043c\u0435\u0440 \u043d\u0430 \u0434\u043e\u043a\u0442\u043e\u0440. \u0422\u043e\u0432\u0430<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2078","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/pages\/2078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/comments?post=2078"}],"version-history":[{"count":20,"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/pages\/2078\/revisions"}],"predecessor-version":[{"id":6316,"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/pages\/2078\/revisions\/6316"}],"wp:attachment":[{"href":"https:\/\/shop.axisbulgaria.com\/en\/wp-json\/wp\/v2\/media?parent=2078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}